We’ve all been there, one moment everything is working properly on your website, you are creating killer blog posts, adding fun images, uploading plugins to make it even better. The next thing you know, you find an error page and it all turns upside down. Naturally, you start panicking and wondering what happened.
There are a number of WordPress problems that can make your site crash – theme or plugins, database or coding, failed updates, the list goes on and on. What can you do if you are facing this situation?
There are a lot of tutorials out there on how to fix your PHP code, .htaccess file, wp-memory and all that, but let’s face it, those terms are hard to understand and if you are not familiar with them, it can be pretty stressful to try to work with.
Instead of spending hours and hours going through countless tutorials, let’s talk about 5 solutions you can follow when you are having WordPress problems and you are not an expert in web development.
1. Breathe and don’t panic
After working hours and hours on your site, it’s completely frustrating to see that it’s not working properly. When this happens do your best to just breathe and not panic. This way you will think clearer and solve the problem faster.
If you are worried about your visitors feeling let down because they can’t access your site, it always helps to send a quick message to your social media contacts or even your email list to let them know that everything will be fixed shortly.
2. Check your plugins
When you upload a new plugin to your site or a new update is available and is not working properly, you can face different WordPress problems, such as the white screen of death, not being able to upload images or your widgets suddenly stop showing.
Each time your WordPress site crashes, the best thing you can do is to deactivate each plugin until you find the one that’s causing the problem. I know, this is a boring task, but it will be an easy fix.
3. For the white screen of death
Ah, the famous WordPress white screen of death! This is even worst than getting a simple error message because there’s nothing, just an empty page that is there not giving any clue of what’s going on.
This usually happens when you alter the coding of your theme, when there’s a conflict in the database or a plugin that is not compatible. To fix it, since you can’t access your dashboard, you need to do so in your hosting account. In there you can find the code you altered and change it back or even delete a plugin if it’s causing the problem in your File Manager page.
If the white screen appeared right after you uploaded a plugin, then delete it in the Plugins section. If it happened after you edited the code of your page, then locate it and change it back.
Always be careful of what you delete or change there.
4. If you can’t upload images
This is a very common WordPress problem. You are trying to upload images and you get an error each time. The best solution here is to contact the support of your hosting company and explain the type of error you are getting.
It’s usually solved when they check if your database is full, a plugin is not working or they are just having general problems.
5. If your site is slow
When your site is taking forever to load, try following solution #2 first. If this doesn’t work, it’s probably because you have a lot of media content that is really heavy. Always try to make your files as small as possible and delete the ones that you are no longer using.
Now that we have these solutions in case you are facing WordPress problems, here’s what you can do to avoid this from happening:
Always update plugins and themes
Plugins and themes are constantly being updated to work with the latest versions of WordPress. Make sure you update them each time they are available. This will prevent your site from crashing.
Don’t alter your theme’s code
If you don’t feel comfortable changing your theme’s code, then I strongly recommend not touching it at all. By just adding a small symbol or letter the wrong way, you can cause your site to go blank and have to spend a lot of time fixing it.
Backup your site
Make sure you run a full backup of your site at least once a month. This way, if anything goes wrong, you will have all your content ready to be uploaded again. There are great backup plugins out there to help you with this. My favorite us UpdraftPlus.
Get a hosting company and developer that will support you
Sometimes you just need someone to help you fix the problem. Having a good hosting company and developer that will be there if you need anything, is key to the success of your website. Don’t hesitate in contacting them when you need to, they are there to help.
Next time you have WordPress problems (hope it’s not soon!), remember to breathe, don’t panic and follow these solutions to go back to normal.
Have you ever faced any problems with your site?